If there is an emergency maintenance issue such as a water leak or other safety related matter, please call our office right away at 662.222.8822. If the issue is not an emergency, you may submit a maintenance request through the Resident Login portal. Please allow our technicians 3-5 days to troubleshoot and fix your problem.
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Hello, Residents
Be a Part of
College Town Oxford
Your apartment home at College Town Oxford comes complete with all the high-tech, readily available community perks to streamline your routine even more. From paying rent quickly with a few clicks on our portal to submitting a maintenance request or simply getting in touch with our on-site team, you’ll have everything you need right here on our Residents page – just keep scrolling to see more.
FAQs
If you have a safety related emergency requiring immediate assistance, call 911. For all other after-hours emergencies, please contact us at 662.222.8822 option 9. When prompted, please leave your name, telephone number, unit number, and a detailed description of the emergency and our on-call team member will return your call in a timely manner.
All residents are required to have their own renter’s insurance. This can be through an agent/company of your choosing, or you can sign up through us for a minimal fee. You will need to provide a copy of your own policy or check out our Damage Waiver Program.
At College Town, we lease by the bedroom. In an individual lease, you are only responsible for the payment of your bedroom space. All roommates will split shared utilities and be responsible jointly for the common areas.
We have a term lease that begins on a specific date and ends on a specific date for one fee. This fee is divided into 12 equal installments for your convenience.
The standard term is August 15 to July 20, with payments made in 12 equal installments. Limited alternate dates are available; please inquire with our staff.
Rent is paid online through your resident portal. You may set up re-occurring payments or make a one time payment with an e-check, credit or debit card.
Rent is due on the 1st of each month and is considered late if not received by the 3rd. If rent is not paid by the 3rd, late fees will be charged.
Additionally, residents may set up automatic withdrawals from a checking or savings account through the Resident Login portal. For more information, please speak to your site manager.
We do not provide any lease break or buy-out options. However, residents might be able to sublease the bedroom to a new resident, provided he or she meets the criteria and executes a lease agreement. Please contact your site manager with any questions.
Each resident pays a flat rate that includes:
• Furniture (if furnished unit)
• Stainless steel appliances
• High speed internet
• Washer and dryer in each unit
Each apartment will receive a mailbox key. The mail will be sorted and delivered via USPS to the designated mailbox. Packages will be delivered to the leasing office. When you have a package you will get an email. Please bring an ID to the leasing office to sign for your package.
Pets may be allowed here at College Town upon approval. If approved, two dogs/cats are allowed per apartment. Pets must be registered before they may reside in the apartment. The owner must pay a non-refundable pet fee of $350 per pet. There is a monthly pet rent of $25 per pet. Please inquire with the office if you would like to bring your furry friend with you.
Internet – included in the cost of your rent.
Electric – No more hassling over who signs up for the electric bill and getting money out of your roommates. Each resident will sign up with SimpleBills and pay them directly. SimpleBills will divide the electric bill among all residents residing in the apartment so you will pay your portion directly to them. This makes it convenient for everyone for paying their portion of the electric usage. Detailed information about how to set up your account with SimpleBills will be provided prior to your scheduled lease start date.
Prior to your move-in day:
- Make sure all of your lease documents are signed
- Make sure rent and other fees due are paid in advance, we do not accept payments in the office.
- If you are not enrolled in our Liability Insurance you will have to submit your personal insurance in advance of moving in.
Move in day:
- Check in starts at 10 AM at the Leasing Office.
- Please bring your photo ID.
- We will check your account and assign your keys.
Please monitor your email on file as our staff will provide periodic updates during the days and months leading up to move-out day.
Our staff maintains constant communication with each resident by use of email, the Active Building portal, and social media. Additionally, phone calls and/or text messages may be utilized to relay urgent messages. Please monitor your email on file, Active Building, and our social media outlets for the most up-to-date information.
You can select your own roommate(s) or you can apply on your own and we can match you with other residents. Applicants answer a short list of lifestyle questions to help in the matching process.
Live It Up
Here's your chance! Our floor plans, amenities, events, and more are all created with YOU in mind. Let College Town Oxford be a part of your story and shape your college experience from the moment you apply.